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How Can We Help Today?

Owned and operated by Scoot the Green, our team is ready to answer questions about your setup, equipment, or order.

We typically respond within 24 hours
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Email
support@scootthegreen.com
Within 24 hours
Phone
(833) 274-7336
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received tracking information within 3 business days, reach out to our team.

What is your return policy?

We offer 30-day returns on eligible items. For full details on conditions and how to initiate a return, please refer to our Return Policy page. Our team is happy to walk you through the process if needed.

Can I exchange an item for a different product?

Yes, exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will guide you through the next steps.

How do I choose the right impact screen or launch monitor?

The best choice depends on your space dimensions, swing speed, and what data matters most to your game. Send us your room measurements and goals, and our team can recommend equipment that fits your simulator setup.

Do your putting greens work on different surfaces?

Our putting greens are designed for versatile placement, whether on a garage floor, basement carpet, or dedicated golf room. Check each product listing for size and surface recommendations specific to your space.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Simulator Setup Advice
Product Questions
Returns or Exchanges
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response

Our support team aims to reply to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.

30-Day Returns

Not the right fit for your space? Our 30-Day Returns window gives you confidence in every purchase.